Shipping policy
Our goal is to provide reliable shipping and clear communication, no matter where you’re located. We work with trusted production and shipping partners to deliver your custom merchandise as efficiently as possible.
Production Time
All merchandise is made to order using a print-on-demand process. Each item is created specifically for you once your order is placed.
Production typically takes 2–7 business days, during which your item is printed, prepared, and packaged for shipment.
Shipping Time
Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has shipped, estimated delivery times are:
-
Domestic (United States): 3–7 business days
-
International: 7–21 business days
Please note that these are estimates and delivery times may vary based on carrier performance and destination.
Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The final shipping total will be displayed at checkout before your purchase is completed.
International Shipping
For international orders, Polished Code is not responsible for any customs fees, taxes, or import duties that may be applied by your country’s customs office. These charges are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its progress.
Shipping Delays
Delays may occur during high-volume periods or due to factors outside our control, such as carrier disruptions or customs processing.
Contact Us
If you have questions about your order or shipping, please contact us at
orders@polishedcode.com
We appreciate your patience and support, and thank you for choosing Polished Code for custom, made-to-order merchandise.